EK7 is a skill-gaming platform. Our users win because they’re good at the games they play — not because they’re desperate, distracted, or chasing losses. We want to keep it that way.
This page exists because we believe the most important thing a gaming platform can do is be honest about risk. Real-reward gaming is genuinely entertaining for millions of people. It can also become harmful for some. The difference often comes down to awareness.
What Responsible Gaming Means on EK7
Responsible gaming means playing:
- Within your means — only depositing and wagering money you can genuinely afford to lose
- For enjoyment — treating gaming as entertainment, not as a financial strategy
- With awareness — recognising when play is fun and when it’s becoming compulsive
- With limits — using available tools to keep sessions controlled
EK7 provides practical tools to support all of the above. They are available to every registered user, free of charge, at any time.
Signs of Problem Gaming
Most people who develop a harmful relationship with gaming do not notice it happening. The shift is gradual. The following signs are worth taking seriously — in yourself or in someone you know:
Behavioural signs:
- Spending more time or money on gaming than originally planned
- Returning to play immediately after a loss to try to recover funds
- Lying to family or friends about how much time or money is being spent
- Neglecting work, studies, or relationships because of gaming
- Feeling restless or irritable when unable to play
- Borrowing money specifically to fund gaming activity
Emotional signs:
- Using gaming as the primary way to cope with stress, anxiety, or unhappiness
- Feeling guilt or shame after a gaming session
- Believing that a “big win” is always just around the corner
- Continuing to play despite knowing the impact is negative
If more than two of the above apply to you, we strongly encourage you to use the self-assessment and support tools below.
Tools Available to EK7 Players
Deposit Limits
Set a daily, weekly, or monthly deposit cap from your account settings. Once the limit is reached, no further deposits are accepted until the limit period resets — or until you modify it (which requires a 24-hour cooling-off period before any increase takes effect).
How to set: Profile → Responsible Gaming → Deposit Limits
Session Time Limits
Set a maximum session duration. When the timer expires, you will be automatically logged out. This is particularly useful for late-night sessions or high-intensity tournament play.
How to set: Profile → Responsible Gaming → Session Timer
Reality Checks
Enable periodic reminders showing your session duration and net result. These pop-up prompts appear at intervals you choose (every 30, 60, or 90 minutes) to give you a clear picture of how long you have been playing and what the outcome has been.
How to set: Profile → Responsible Gaming → Reality Check
Cool-Off Period
If you feel you need a short break, you can set a cool-off period of 1, 7, 14, or 30 days. During this time, your account remains open but deposits and gameplay are disabled. The cool-off period cannot be reversed once activated.
How to set: Profile → Responsible Gaming → Take a Break
Self-Exclusion
If you believe your gaming has become a serious problem, self-exclusion is the most definitive tool available. EK7 offers self-exclusion periods of:
- 3 months
- 6 months
- 1 year
- Indefinite (permanent)
During self-exclusion:
- Your account is suspended
- You cannot deposit, play, or receive promotional communications
- Your account cannot be reopened before the exclusion period ends
- For indefinite exclusion, reinstatement requires a 6-month waiting period and a formal review
To request self-exclusion, contact [email protected] with the subject line “Self-Exclusion Request” or use the in-app option under Profile → Responsible Gaming.
We will process self-exclusion requests within 24 hours. No questions will be asked and no attempt will be made to change your decision.
Protecting Others — Minor Protection
EK7 is an 18+ platform. If you share a device with a minor, we strongly recommend:
- Keeping your EK7 login credentials private
- Enabling device-level screen time restrictions for shared devices
- Logging out of the EK7 app after every session
If you believe a minor has accessed an EK7 account, contact support immediately.
Managing Your Finances Around Gaming
A few principles worth keeping in mind:
- Set a budget before you play, not during. Decide in advance what you are willing to spend for the month and use deposit limits to enforce it.
- Never play with borrowed money or funds intended for essential expenses (rent, bills, food, EMIs).
- Keep a record of your gaming activity. The EK7 transaction history under Profile → Account History gives a complete log of every deposit, withdrawal, and wager.
- Gaming winnings are not income. Do not factor them into your financial planning.
Getting External Help
EK7 encourages any user who feels their gaming is causing harm to seek support beyond the platform’s own tools. The following organisations provide confidential support:
iCall (India) A mental health helpline offering counselling services. Phone: 9152987821 Website: icallhelpline.org
Vandrevala Foundation 24/7 mental health support helpline. Phone: 1860-2662-345
NIMHANS (National Institute of Mental Health and Neurosciences) India’s premier psychiatric institution. Referrals and support available. Website: nimhans.ac.in
iGaming anonymous support groups are also available through international platforms and can be accessed from India.
A Note from EK7
We want players who enjoy EK7 to keep enjoying it for a long time. That only happens if the experience stays in a healthy place.
If something feels off — if the fun has been replaced by something else — please use the tools on this page or speak to someone you trust. There is no shame in it. Recognising a problem early is one of the harder, more honest things a person can do.
The support team at [email protected] can assist with any Responsible Gaming tool, account restriction request, or referral to external support. All such communications are treated with complete confidentiality.
EK7 is committed to being a platform that Indian players can trust — not just with their money, but with the time they spend here.
End of Document — EK7 Support Pages v1.0 All pages require legal review before publication. See mentor notes below