Effective Date: 6 May 2026 Last Updated: 6 May 2026 Platform: ek7game.cc
This Privacy Policy explains how EK7 (“we”, “us”, “our”) collects, stores, uses, and protects the personal data of users (“you”) who access or use the EK7 platform, including the website ek7game.cc, the Android APK, and the iOS application.
By registering an account or using any part of the EK7 platform, you agree to the terms set out in this policy. If you do not agree, please discontinue use of the platform.
1. Data We Collect
1.1 Information You Provide Directly
When you register, verify your account, or contact support, we collect:
- Full name
- Mobile number
- Date of birth
- Government-issued ID documents (Aadhaar, PAN card) submitted for KYC verification
- Bank account details or UPI ID provided for withdrawals
- Profile photograph (optional)
- Communications sent to our support team
1.2 Information Collected Automatically
When you use the EK7 platform, we automatically collect:
- IP address — used for fraud detection, geographic verification, and security monitoring
- Device information — operating system, device model, and app version
- Usage data — pages visited, games played, session duration, and in-app navigation patterns
- Transaction history — deposits, withdrawals, and game results
- Cookies and local storage data — see Section 1.3 below
1.3 Cookies and Tracking Technologies
EK7 uses cookies and similar technologies to:
- Keep you logged in during a session
- Remember your preferences (language, notification settings)
- Detect unusual login activity
- Analyse platform usage to improve the user experience
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies.
2. How We Use Your Data
EK7 uses collected data for the following purposes:
- Account management — creating, verifying, and maintaining your account
- KYC compliance — verifying age (18+) and identity as required under applicable Indian regulations
- Transaction processing — handling deposits, withdrawals, and bonus credits
- Fraud prevention and security — detecting suspicious account activity, multiple-account violations, and unauthorised access
- Customer support — responding to queries, complaints, and technical issues
- Platform improvement — analysing usage patterns to inform new features and fix existing problems
- Legal compliance — retaining records as required by Indian tax and financial regulations
- Communications — sending transactional notifications (deposit confirmations, withdrawal updates, security alerts). We do not send unsolicited promotional messages without consent.
3. Data Security and Encryption
EK7 takes data security seriously. The following measures are in place:
- 256-bit SSL/TLS encryption on all data transmitted between your device and EK7 servers
- Tokenisation of financial data — raw bank account numbers and card details are never stored in our systems; they are tokenised through our payment processor
- Access controls — internal data access is restricted to authorised personnel only, on a need-to-know basis
- Two-factor authentication — available to all users and strongly recommended
- Regular security audits — the platform undergoes periodic third-party security assessments
No method of electronic transmission or storage is 100% secure. We maintain industry-standard protections and will notify affected users promptly in the event of a confirmed data breach, in accordance with applicable law.
4. Data Sharing with Third Parties
EK7 does not sell your personal data. We share data only in the following circumstances:
- Payment processors — to facilitate deposits and withdrawals (e.g., Razorpay, Cashfree, or equivalent). These processors operate under their own privacy policies and are bound by data protection agreements with EK7.
- KYC verification providers — identity verification may be processed through a third-party KYC service compliant with Indian regulations.
- Analytics services — aggregated, anonymised usage data may be shared with analytics providers to improve platform performance. This data cannot be used to identify individual users.
- Legal and regulatory obligations — we may disclose data to law enforcement, courts, or regulatory bodies when required by law or valid legal process.
We do not share your data with advertisers, marketing agencies, or unrelated third parties.
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 5 years post-closure |
| KYC documents | As required by Indian financial regulations (typically 5–7 years) |
| Transaction records | 7 years |
| Support communications | 3 years |
| Cookies and session data | As specified in cookie settings (typically 30–90 days) |
6. Your Rights
As a user of EK7, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your account and associated data (subject to legal retention requirements)
- Portability — receive your data in a structured, machine-readable format
- Withdrawal of consent — withdraw consent for specific data processing activities
To exercise any of these rights, contact us at [email protected] with the subject line “Data Privacy Request.” We will respond within 30 days.
7. Children’s Privacy
EK7 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account, the account will be closed and all associated data deleted.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated policy will be published on this page with a revised “Last Updated” date. Continued use of the platform after any update constitutes acceptance of the revised policy.
9. Contact for Privacy Matters
For privacy-related queries, complaints, or data access requests: Email: [email protected] Subject Line: Privacy Policy / Data Request